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Heat Pump Repair in Richmond, VA

Licensed and Friendly Pros, Here to Resolve Your Heat Pump Issue Fast

Welcome to Freezone, where your repair diagnostic is WAIVED if you're within a 10-mile radius of our office in North Chesterfield! We're always on the lookout to make heat pump repairs more convenient and inexpensive. So we've done things like provide 2-hour scheduling windows, repair ALL heat pump brands and models, and have technicians on call 24/7 for emergencies. Above all, we promise to never, ever sell you an unnecessary part or recommend an unnecessary replacement system.

  • Emergency 24/7 service
  • ALL brands and models repaired
  • Convenient same-day service

Service Details

For heat pump repairs in Richmond, choose Freezone!

If you're experiencing issues with your heat pump, it's essential to have a team of skilled professionals who can provide you with honest advice and reliable repairs. At Freezone, we deliver precisely that. Our technicians undergo regular training to stay updated with the latest techniques and technologies. Furthermore, we conduct thorough background checks on every technician we hire, so you can rest assured that the person entering your home is trustworthy and reliable.


Looking for how much a heat pump repair costs in Richmond, VA?

  • Low $90
  • Our Average $425
  • High $800

The factors which impact the cost of a heat pump repair include:

  • The parts repaired or replaced: The cost of your heat pump repair is largely determined by the part that's causing the trouble. Replacing a part isn't always necessary, and is typically (but not always) more affordable than replacing the entire system. Some critical heat pump components can cost an arm and a leg. But they're usually covered by the manufacturer for up to 10 years as long as regular maintenance is done on the system.
  • Warranty coverage: If you have a valid part or labor warranty, it may cover all or part of your heat pump repair costs. However, the amount of coverage you receive depends on the type and length of your warranty and the specific repairs or replacements required. At Freezone, we'll work with you to determine the best solution for your repair needs while maximizing your warranty benefits.
  • System age and condition: If you've repaired your heat pump several times in the past, and it continues to require frequent replacements, then another repair may not be worth the cost. For systems that are over ten years old, replacements tend to offer greater value in the long run. Our technicians can provide expert advice on whether repair or replacement is the best option for your heat pump. Heat pumps generally have great rebates available as well, so we'll let you know about those during your visit whenever possible.

How much does a diagnostic cost at Freezone?

If you're within 10 miles of our headquarters in North Chesterfield, your diagnostic is ALWAYS free. For homeowners outside of this range, diagnostics during regular business hours are just $79. We also offer after-hour repair diagnostics for $149.

Schedule my diagnostic


Your heat pump repair in three easy steps

  • Step 1: Request a diagnostic visit

    When your heat pump isn't working as it should, contact Freezone at (804) 399-1234, or request a visit from one of our licensed experts online. Our flexible scheduling options include 2-hour service windows, designed to work around your busy schedule. And if you're located within our Free Zone, we'll waive your diagnostic fee.

  • Step 2: Receive a repair quote from Freezone

    Our licensed technicians will arrive within the scheduled appointment time and ask you questions to get a better understanding of the issue with your heat pump. We always try to find a no-frills repair solution in every case. We never recommend unnecessary parts (or worse, an unnecessary system replacement!) We'll provide you with an upfront and detailed quote for the work, either by email or printed copy, so you know exactly what to expect. Once you approve the repair work, we'll get right to it!

  • Step 3: Sit back and relax. We've got you covered!

    One reason customers in Richmond love Freezone is that we resolve most heat pump repairs in just one visit to your home. When a special part order is required, we make sure you know when it's coming in so we can finish the job. Our team of professionals is dedicated to answering any questions you have about the repair work, and we take pride in delivering services that exceed your expectations. The bottom line: with Freezone, you can trust that your heat pump repair is in the best of hands.

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Positive and courteous during the entire process.

“Jonathan from Freezone was positive and courteous during the entire process. He kept me informed by phone and kept his word on when he’d arrive. He’s knowledgeable and passionate about serving his client’s needs! Excellent!”

—Carol C. | Richmond, VA

See why we're rated 4.9 out of 5 on Google.

Service Area

Serving Richmond and the surrounding area since 2015

Freezone delivers heating and cooling comfort to homeowners in the Richmond metro area and its suburbs. From Midlothian to Mechanicsville, and Glen Allen all the way down to Chester, you can always count on Freezone to be there when you need us.

Freezone's repair diagnostics are FREE for customers within a 10-mile radius of our headquarters in Richmond City, just off the Midlothian Turnpike.

We service these and other cities in Richmond, Virginia:

  • Tuckahoe
  • Bon Air
  • Mechanicsville
  • Bellwood
  • Chesterfield
  • Bensley
  • Chester
  • Manchester
  • Midlothian
See our service area

Need a Heat Pump Repair? Call the Pros at Freezone!